Terms of service

Online Store Terms

By using this website, you represent that you are legally able to enter into an agreement under the laws applicable to you, or that you are using the website with the permission and supervision of a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our website.

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Customer Accounts

Certain features of our website may allow you to create or access a customer account. You are responsible for providing accurate information and for maintaining the security of your account access.

You are responsible for activity conducted through your account to the extent permitted by law. If you believe your account or personal information has been accessed without authorization, please contact us promptly.

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Products & Product Information

We make reasonable efforts to display our products, descriptions, dimensions, photographs, colors, materials, features, and other information as accurately as possible.

Actual appearance may vary slightly depending on your screen, device, lighting, manufacturing tolerances, or other factors. Product availability may change without notice.

We reserve the right to modify, discontinue, limit, or update products and product information at any time, subject to applicable law.

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Product Use

Lava Armor products should be used only for their intended purpose and in accordance with any product descriptions, care instructions, warnings, or other information provided with the product or on our website.

Customers are responsible for determining whether a product is appropriate for their intended use. Lava Armor is not responsible for damage resulting from misuse, alteration, improper installation, or use inconsistent with product instructions or intended use, to the extent permitted by law.

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Orders

All orders are subject to acceptance, payment authorization, and product availability.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory errors, misuse of promotions, unusually large quantities, suspected resale activity, or other circumstances affecting our ability to fulfill the order.

If we cancel an order after payment has been received, any amount paid for the canceled portion of the order will be refunded to the original payment method.

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Pricing, Taxes & Payment

Prices displayed on our website are subject to change without notice.

Applicable sales taxes, shipping charges, or other fees will be displayed during checkout when applicable.

Payment is processed through Shopify and other approved payment providers. By submitting payment information, you represent that you are authorized to use the payment method provided.

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

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Shipping & Delivery

Shipping, order processing, delivery estimates, tracking, and related matters are subject to our Shipping Policy.

Delivery dates and transit times are estimates and are not guaranteed unless expressly stated otherwise.

Shipping carriers may experience delays due to weather, holidays, operational issues, address problems, or other circumstances outside of Lava Armor's reasonable control.

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Returns, Refunds & Exchanges

Returns, exchanges, refund eligibility, return shipping costs, and refund processing are governed by our Return and Refund Policy. Please review that policy before making a purchase.

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Accuracy of Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, occasional typographical errors, inaccuracies, omissions, outdated information, or technical errors may occur.

We reserve the right to correct errors, update information, modify content, or cancel affected orders when reasonably necessary and permitted by law.

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Third-Party Services & Links

Our website may use or provide access to third-party services, applications, payment providers, shipping providers, social media services, analytics providers, or websites.

Third-party services are governed by their own terms, policies, and privacy practices. Lava Armor is not responsible for the content, availability, policies, security, or practices of independent third-party websites or services to the extent permitted by law.

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Reviews, Feedback & Other Submissions

If you submit reviews, comments, photographs, suggestions, feedback, testimonials, or other content to Lava Armor, you confirm that you have the right to provide that content and that it does not violate the rights of another person.

You remain responsible for the content you submit.

To the extent permitted by law, you grant Lava Armor a non-exclusive, royalty-free right to use, reproduce, display, and distribute voluntarily submitted reviews, feedback, or promotional content for legitimate business purposes, including improving and marketing our products and services.

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Prohibited Uses

You may not use the website or its content to:

• Engage in unlawful, fraudulent, abusive, deceptive, or harmful activity
• Violate the intellectual property, privacy, publicity, or other rights of Lava Armor or another party
• Transmit malicious software, viruses, harmful code, or disruptive technology
• Attempt to interfere with the security, operation, availability, or integrity of the website
• Attempt to gain unauthorized access to accounts, systems, networks, or customer information
• Scrape, copy, reproduce, distribute, or commercially exploit website content without authorization
• Use the website in any manner prohibited by applicable law

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Intellectual Property

The Lava Armor name, logos, branding, website design, text, graphics, photographs, product images, and other original content are owned by or licensed to Lava Armor and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially exploit this content without permission, except as permitted by law.

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Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, error-free, or free of harmful components.

Nothing in these Terms excludes or limits warranties, rights, remedies, or consumer protections that cannot lawfully be excluded or limited.

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Limitation of Liability

To the fullest extent permitted by applicable law, Lava Armor will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, services, or products, except where liability cannot legally be excluded or limited.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law.

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Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, damages, liabilities, costs, or claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another party's rights.

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Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

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Termination

We may suspend or terminate access to the website when reasonably necessary because of unlawful activity, misuse of the website, security concerns, fraud, or material violations of these Terms, subject to applicable law.

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Governing Law

These Terms of Service and any dispute arising from or relating to these Terms or your use of the Lava Armor website will be governed by the laws of the State of North Carolina, without regard to conflict of law principles, except to the extent that mandatory consumer protection laws or other rights applicable to you require otherwise.

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Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, products, services, business practices, or legal requirements. The updated version will be posted on this page and will apply as permitted by applicable law.

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