Shipping policy
Free Standard Shipping
Lava Armor offers FREE standard shipping on all orders within the contiguous United States — no minimum purchase required.
At this time, shipping is available only to eligible addresses within our active U.S. shipping area. Available shipping options will be shown at checkout.
Order Processing
Orders are typically processed and prepared for shipment by the next business day. Please allow up to 1–2 business days for processing during periods of increased order volume.
Orders placed on weekends or holidays will generally begin processing on the next business day. During holidays, promotions, or periods of unusually high order volume, processing may take slightly longer.
Delivery & Tracking
Standard shipping generally has an estimated transit time of 3–5 business days after your order has been processed and shipped.
Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances outside of Lava Armor's control.
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 24–48 hours for tracking information to update after your shipment confirmation is sent.
You can also check your shipment at any time using our Track Your Order page.
Delayed or Missing Packages
Shipping carriers may occasionally experience delays due to weather, holidays, high shipping volume, or other circumstances outside of Lava Armor's control.
If your tracking information shows your package as delivered but you cannot locate it, please check around the delivery area, with members of your household, and with nearby neighbors.
If you still cannot locate your package, please contact us at support@lavaarmor.com and we will do our best to help determine the next steps.
Incorrect Shipping Address
Please carefully review your shipping address before completing your order.
If you notice an error after placing your order, please contact us as soon as possible at support@lavaarmor.com . We will make every reasonable effort to update the address before shipment.
Address changes cannot be guaranteed once an order has entered the shipping process. Lava Armor is not responsible for packages delivered to an incorrect address provided during checkout.
Damaged or Incorrect Orders
We want your Lava Armor order to arrive in excellent condition.
If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at support@lavaarmor.com . Please include your order number, a brief description of the issue, and photos of the item and packaging when applicable so we can help resolve the problem quickly.
Multiple-Package Shipments
Larger orders may occasionally be shipped in more than one package. If this occurs, you may receive multiple tracking numbers, and the packages may arrive at different times.
Questions About Your Order?
If you have questions about shipping, tracking, or an existing order, please contact Lava Armor Customer Support at support@lavaarmor.com . We're happy to help.
Thank you for choosing Lava Armor.
